Cookie policy
1. Introduction
This website is operated by the Rijksmuseum (hereafter referred to as the “Rijksmuseum”, “we”).
Our website uses cookies. A cookie is a small text file which will be saved on your computer or mobile device when you visit that website. This way, the website remembers the pages that you visited and preferences (such as language and font size), so you do not need to re-enter these each time you visit the website.
Cookies can be both ‘permanent’ (persistent) and ‘temporary’ (session) cookies. A permanent cookie consists of text file sent by a web server to a web browser that will be stored by the browser and remains in effect until the set expiration date of the cookie (unless they are removed before that date by). A temporary cookie, on the other hand, will disappear at the end of the user session, when the browser is closed.
This Cookie Policy explains which cookies we use, for what purposes and what options you have to manage the cookies.
2. The cookies we use and the purposes
The cookies used by the Rijksmuseum can be divided into two types:
Functional cookies - These are the cookies that are indispensable for the proper functioning of our website.
Other types of cookies - In addition, the Rijksmuseum uses cookies to see if this is your first visit to the website outside the home page (to display the logo and to have it fade out). The Rijksmuseum also uses cookies to keep track of web statistics by using Google Analytics. We also use social media functionality so pages can be easily shared.
| Name | Type | Description | Duur |
| cookie | Shopware | Indicates if a customer has allowed the use of tracking cookies. | 1 year |
| external_no_cache | Shopware | A flag that indicates if caching is disabled | 1 hour |
| persistent_shopping_cart | Shopware | The session key. | 4 hours |
| frontend | Shopware | Session ID | 4 hours |
| _ga | Google Analytics | Distinguishes users. | 2 years |
| _gid | Google Analytics | Distinguishes users. | 24 hours |
| _gat or _dc_gtm_* | Google Analytics | Used to throttle request rate | 24 hours |
| limesoda_environment | Shopware | Configuration Management | 3 months |
| fpc_currency | Shopware | Full Page Caching | 1 year |
| fpc_group | Shopware | Full Page Caching | 1 year |
| frontend_cid | Shopware | Allows customers to place orders | 24 hours |
| JSESSIONID | Adyen | Allows customers to complete their orders | 4 hours |
| __cfduid | * | Cookie associated with sites using CloudFlare, used to speed up page load times | 1 year |
| Fr | Facebook | Used by Facebook to deliver a series of advertisement products | 90 days |
| IDE | doubleclick.net | Used by Google DoubleClick for advertisement products | 390 days |
3. Managing your cookies
If you do not want to have cookies placed on your computer or mobile device, you can adjust the settings of your browser to allow to receive a warning before certain cookies are stored. You can also adjust the settings to have your browser refuse certain cookies. Please take into account that certain parts of the website will not function (optimally) when you block cookies.
How you can disable cookies depends on your browser and device. If necessary, enable the help function of the browser or click on one of the links below to go directly to the manual of your browser:
If you want to know more about cookies, such as checking which cookies have been set and how to manage or remove them, please visit www.aboutcookies.org or www.allaboutcookies.org.
You can check and/or remove cookies at all times. Please read more about cookies at aboutcookies.org. You can remove all cookies from your computer and you can set your browser to block cookies. However, this does mean that you have to reset your preferences each time you visit the website and that some parts of the website will not work (properly).
4. Contact information
If you have any questions about the cookies we use, please contact us at customercare@rijksmuseum.nl.
This Cookie Policy may be modified from time to time. You should therefore periodically visit this page to see if changes have been made. If the update involves substantial changes for you, we will ensure that you are correctly informed of this, for example through our website or by email.
This Cookie Policy was last modified on 25 May 2018.
